I’ve been waiting over two weeks for two parcels, and there has been no progress. There’s been no communication, no updates, and no one reaching out. The customer service is nearly impossible to contact, and the tracking system just states they 'attempted delivery' when I was actually home — which is not accurate. Since that point, I’ve received no further information. I even made an account just to express my dissatisfaction; if there was an option for zero stars, I would have chosen that. This experience has been incredibly frustrating and unprofessional.
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