The parcel was dropped in the GLS shop on 02/01. For several days nothing happens, until the sender on 7/01 goes to the shop and is told that the package is in the lost and found area and that the label fell off the package. Another day goes by without any change in package status, until the receiver calls to ask for explanations. Same story provided from GLS, but in the afternoon of the same day (08/01) finally something happens and parcel is shipped. If it is true that label fell off, there was ZERO proactiveness from GLS to re-print it and re-attach it. Unacceptable.
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