gls-ireland.com

3.5
3.5 Based on 9.7K reviews

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 4...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.5

/
5

9.7K Reviews

5 Star
57%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
35%

Filtered Reviews

Filter Reviews

Review Time

Wilhelm Baker
Bought a car a month ago from bay tree…

Bought a car a month ago from bay tree car sales in Spaulding. Lovely guy by the way. Got 12 months aa warranty,A week ago out of the blue warning lights started appearing so rang the warranty explained and got it booked into garage. Turns out it’s a faulty injector warranty won’t touch it and won’t pay for diagnostic test or anything complete waste of time !policy doesn’t seem to cover anything it’s a scam and the aa just don’t care. Andy at bay tree car sales is actually paying for my repairs himself as he believes what is happening is wrong.

1
Date of experience: Sep 01, 2020
Thelma Adams
The worst courier in Ireland

The worst courier in Ireland. I'm still waiting on my parcel it's almost 2,5weeks ( order from Switzerland) which after 4 days was in Ireland and since then GLS don't want delivery to me or contact or update. Nothing. Not answering phone , you have to wait very long time . No respond for email. COMPLETELY IGNORED. THE WORST COMPANY!!!!!

1
Date of experience: Aug 28, 2020
Swaine Rogers
Low to average service

Low to average service. Impossible to get ahold of anyone, just keep your fingers crossed and you might receive your package...

2
Date of experience: Aug 28, 2020
Raphael Wright
Bought a car from v12 Newcastle under…

Bought a car from v12 Newcastle under Lyme. Had it a month and noticed a knocking from underneath somewhere. Booked into aa garage though the warranty company, when I arrived at the garage was told they don't cover aa warranty anymore. Told to go to a local garage by the warranty people. Went to two both said they won't take aa warranty. Took the car back to v12 who said they can't do anything so had to call the warranty company back to be told while on loud speaker in the v12 office that I'm a lier. Got booked into another aa approved garage who had my car all day gave it me back at 5pm saying when the warranty people let them know the claim has gone through they will then book the car back in for repair. Left 2 days. Rang warranty to get an update to say that its been escalated to a manager and they will be in touch by the end of the day. It's been 3 weeks since I raised an issue and my car has still to be diagnosed. Absolutely shocking service.

1
Date of experience: Aug 28, 2020
since i can't reply to your reply

since i can't reply to your reply , here's another review.i already made a complaint to motorways direct just to be told that everything was done "by the book".theres another review here that i agree with 100%:AWFUL AWFUL AWFUL AWFUL AWFUL AWFUL.

1
Date of experience: Aug 28, 2020
Duane Coleman
GLS Ireland

Ordered collection for parcel through Parcel2Go.Failed first time to collect. Rebooked for second time. Failed again. Rebooked for third time. No GLS driver again. Have checked tracking ID - GLS records say: "The parcel could not be picked up as the goods to be picked up were not packed" How??? Driver even didn't appear at my house, I was at home all 3 times.This is not a service, this is jeering, nothing to say, never never back again to this company

1
Date of experience: Aug 25, 2020
Cooper Brooks
Ordered a package from the UK and it…

Ordered a package from the UK and it was handed over to GLS on the Friday, arrived this morning at my front door at half 11 with no issues whatsoever! Good service

5
Date of experience: Aug 25, 2020
Holbrook
Avoid, use An Post or DPD for reliability.

This courier service does not deliver door to door, despite having eircode provided in the address. The only services which do so are DPD and An Post. If you do not provide a mobile number, your package is returned to the depot or to the company who sent out the parcel if they cannot arrange for you to pick up your parcel at a place convenient to them.

1
Date of experience: Aug 24, 2020
Toddy Hughes
Possibly the worst courier service in…

Possibly the worst courier service in Ireland, why do royal mail use these clowns.Nobody can say where my small packet is even though they have received it onto their Web tracker site and was due for delivery on 21 August now its 24 August at 6pm and still no small packet.

1
Date of experience: Aug 24, 2020
PT52
Collection date scheduled 18.8

Collection date scheduled 18.8. Its 24th today and they say it will ‘probably’ be collected tomorrow. Drivers too busy. Do not take bookings if you cannot keep up!

1
Date of experience: Aug 24, 2020

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.

  • email service@gls-ireland.com
  • call 018606200
  • language https://o211375.ingest.sentry.io/5826609

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More