Two days in a row the package was stated as loaded in a van, both days we made sure to stay home to be here when the package arrives. Two times the delivery was cancelled due to an unforeseen circomstance. On day 1 I even got the message the attempted delivery failed because no one was home. No bell was rung. No phone call was made even if they have my cell phone.
Before ordering home delivery again I am going to make sure the company does not work together with GLS because this is bad. And they close all your tickets when you address an issue they cannot solve as "already open ticket running". Even when you ask a question in the "open" ticket any issues is closed.
Avoid. At all costs. And check whether your seller (eg on bol.com) works with GLS.
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