1 star
GLS Netherlands is one of the most unreliable courier companies I have ever experienced as a business owner.
Parcels are repeatedly marked as “out for delivery” and then simply not delivered. No explanation. No accountability. No consistency. This is not an occasional issue — it is a recurring pattern.
Approximately 6 out of 10 shipments are delayed or mishandled. Today alone, I lost around €1,000 in revenue because a confirmed delivery was once again not completed.
It is impossible to plan business operations with this level of service. My company’s reputation suffers because GLS fails to meet basic delivery commitments.
If you run a business and depend on reliability, I strongly recommend reconsidering before using GLS.
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