I would have rated 0 stars if that was an option. I had 2 different shipments from ThreadUp that were delivered to someone else. I looked at tracking, it said delivered and in the picture it was an unfamiliar building, and my package by someone else's door. I wouldn't even know where to look for it. Well, two months late I placed another order. I couldn't believe that one was also delivered somewhere else. Delivery stamp has a different town, like 15 miles away, and this time, my package was sitting on a table in some room. It said signed by the front office. There is no office at my residence, so who knows where they delivered. It's very frustrating. Their chat and customer service phone message didn't go beyond the menu options. Can't reach anyone. 2 packages lost. How this company is still in business?!
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We provide parcel and freight delivery services in California, Nevada, Arizona, New Mexico, Oregon, Washington, Idaho, and Utah. We deliver to every address in CA, OR, WA, and ID as well as the metropolitan areas of AZ, NV, NM, UT, and CO.