This review is in reference to tracking number LW672494.I ordered a whisky Advent Calendar from a British company and received notification that it would be delivered on Saturday, October 18, 2025. Later that day I was notified the delivery was rescheduled to the following Monday. However there was a delivery attempt later on Saturday, with a slip from GLS that wasn't filled out with the information of when another attempt would be made. (Because it was alcohol, a person over 21 needs to sign for it). On Monday someone stayed home from work, but nothing was delivered, we finally got the package on Tuesday, requiring another missed day of work. I spoke with GLS four times on Saturday and 3 times on Monday. Every single time the information or the promise that GLS would call me back was completely incorrect. I have to credit them for their consistency! I mean, one has to work very, very hard to obtain a 1.3 star rating. By the time the package arrived I was very worried because I had read their reviews. This experience was a good one for me to check the reviews before ordering. I had always gotten my alcohol Advent Calendars from another British company (with a 4.9 star rating) but decided to go with the new one because the calendar was interesting and a little bit different. This British company has a 3 star rating. In the future I will check the reviews first!
Claim your business profile now and gain access to all features and respond to customer reviews.
We provide parcel and freight delivery services in California, Nevada, Arizona, New Mexico, Oregon, Washington, Idaho, and Utah. We deliver to every address in CA, OR, WA, and ID as well as the metropolitan areas of AZ, NV, NM, UT, and CO.