I was not home when GLS-US tried to deliver a package that required a signature. Within 9 minutes of getting a notification from them, I rescheduled via their link and I stayed home all day waiting on scheduled day with no delivery attempted. I contacted them via chat since I didn't find a phone number for customer service support and was told that it would be delivered that day. Again I stayed home all waiting and no delivery attempt. I again contacted them via chat and was told it was scheduled for delivery on August 15th (2 days away) and then was told later in the chat it was scheduled for the 18th. I have no faith it will be ever be attempted again. I will not be in town on the 18th and asked for a phone call from a person and not Ai. I was told that I would be getting a call right away and that was several hours ago. USPS has no business contracting with such an unreliable company just because they don't want to take the time to walk up to the door and get a signature. I can't even file a claim for the package because GLS-US still shows pending delivery. I can't get them to resolve the issue and I will have to end up disputing the charge with my bank and the hassles of doing that.
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We provide parcel and freight delivery services in California, Nevada, Arizona, New Mexico, Oregon, Washington, Idaho, and Utah. We deliver to every address in CA, OR, WA, and ID as well as the metropolitan areas of AZ, NV, NM, UT, and CO.