They don't service their drop box locations at the times advertised. Almost costs us $20M. I did the Chat and asked for the someone to retrieve the package for us and I would come and get it from them. They suggested that I could sit by the drop box all day to try to catch the person that might service the box. I called and they said that they would look into what they could do. I have not heard back. Luckily our Bond company came through and was able to help us out. Working on getting other shipping accounts our office and use, because I Will not use this company ever again. It is not the first time they have messed up. They have not picked up a scheduled pick ups in the past, luckily the stakes were not as high as this.
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We provide parcel and freight delivery services in California, Nevada, Arizona, New Mexico, Oregon, Washington, Idaho, and Utah. We deliver to every address in CA, OR, WA, and ID as well as the metropolitan areas of AZ, NV, NM, UT, and CO.