The item was good, but the customer service left much to be desired. There was no phone number available, so I had to email about the undelivered package. The customer service responses were slow and often vague, and at one point, I was incorrectly informed that my parcel had been delivered. The photo they sent actually showed a different parcel, at a different address, with a different signature. Ultimately, I had to contact the delivery service myself and, after navigating through automated responses, I reached a representative who resolved the issue quickly. The company really needs to provide a customer service phone number or improve their email response system.
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Great Little Trading Company (GLTC) is an award-winning, British business founded by two parents in 1996 to provide genuinely useful products which young families really need.
Here at GLTC we design and produce a unique collection of high-quality wooden toys, furniture, and storage ideas for families.
Our aim is to help parents create happy, comfortable homes for their children, and to help children learn and blossom through fun, imaginative play. We rigorously test everything we design for safe use by children and we only sell what is beautiful, purposeful, and long-lasting.
Check out our full product range at gltc.co.ukSee more
