I ordered a bookshelf and after 10 days with no contact, I followed up only to be told they couldn't find my address (a new build). I verified it was correct. Then I was informed there was no stock and a refund would be issued. After that, they claimed there was stock and it would be sent out. I followed up again and was told they needed to confirm my address (which I had already confirmed multiple times). Then, silence! I followed up again only to be told I had been refunded for reasons unclear to me. After complaining and requesting to speak to a manager (with no direct number, just a generic email), I was told it was being processed. I followed up again and was informed my order had been cancelled. Just avoid this company.
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Great Little Trading Company (GLTC) is an award-winning, British business founded by two parents in 1996 to provide genuinely useful products which young families really need.
Here at GLTC we design and produce a unique collection of high-quality wooden toys, furniture, and storage ideas for families.
Our aim is to help parents create happy, comfortable homes for their children, and to help children learn and blossom through fun, imaginative play. We rigorously test everything we design for safe use by children and we only sell what is beautiful, purposeful, and long-lasting.
Check out our full product range at gltc.co.ukSee more
