I ordered £200 worth of items, including a dollhouse, and after two weeks, nothing arrived. There’s no customer service number to call for updates, just an email promising a response within 72 hours. They provided a link to a shipping tracker that requires registration. Seriously, is this what they consider excellent customer service? Based on this experience, I would likely shop elsewhere in the future, regardless of product quality. Customers shouldn’t be treated this way; we should vote with our wallets.
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Great Little Trading Company (GLTC) is an award-winning, British business founded by two parents in 1996 to provide genuinely useful products which young families really need.
Here at GLTC we design and produce a unique collection of high-quality wooden toys, furniture, and storage ideas for families.
Our aim is to help parents create happy, comfortable homes for their children, and to help children learn and blossom through fun, imaginative play. We rigorously test everything we design for safe use by children and we only sell what is beautiful, purposeful, and long-lasting.
Check out our full product range at gltc.co.ukSee more
