Customer service was quite frustrating, but overall, I’m happy with the product once it finally arrived! I placed an order a few weeks ago, and it never showed up. I reached out to customer service, who eventually responded with an apology and asked how I wanted to proceed. I confirmed I wanted to continue with the order as they assured me it would be sorted quickly. The next day, I still hadn’t heard back, so I emailed again. Eventually, I got a response saying they were waiting for my decision, even though I had repeatedly stated I wanted to proceed. I've now replied for the fourth time expressing that I just want what I paid for and am still waiting for a response. It’s been a long and frustrating process to resolve an issue they created.
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Great Little Trading Company (GLTC) is an award-winning, British business founded by two parents in 1996 to provide genuinely useful products which young families really need.
Here at GLTC we design and produce a unique collection of high-quality wooden toys, furniture, and storage ideas for families.
Our aim is to help parents create happy, comfortable homes for their children, and to help children learn and blossom through fun, imaginative play. We rigorously test everything we design for safe use by children and we only sell what is beautiful, purposeful, and long-lasting.
Check out our full product range at gltc.co.ukSee more
