I typically don't write reviews, but felt compelled to share my situation. I ordered two gluten-free loaves for a friend with serious gluten allergies for a holiday event, opting for expedited next-day shipping. Almost a week later, the order still hasn't arrived. I've reached out to the bakery for an update but received no reply. I'm now requesting a refund for both the items and the shipping. I chose this bakery hoping that a local business would ensure prompt delivery and communication, but that was not the case. I hope sharing this helps others make informed decisions.
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