I leased a 2025 GMC Hummer in November of 2024. In early January I had to take vehicle to dealer with a battery issue. While the vehicle was in for repairs it was stolen from the GMC dealership. The vehicle was recovered however there was $22,000 worth of damage done to the vehicle. The dealer's insurance did cover the repairs however did not cover the contents inside the vehicle. Due to not having parts for repair the vehicle was at the dealership for more than 6 months. I called customer service numerous times to discuss options for them to take the vehicle back and I would purchase a new vehicle. I had only had the vehicle for less than 90 days and due to it being stolen while in their possession I thought it would be fair for them to take it back. I was not asking for anything free nor was I asking for anything that I did not think was fair. Customer service continuously gave me the run around and said the case was under review and they would call me back. They would never call. I would have to call them to repeatedly get the same answer. The case is still pending. After I received the vehicle back, they said the case is closed I have the vehicle now. I have only purchased GMC vehicles for my family, and I based on other family working for GMC. I however would not recommend, nor will I purchase another GMC based on this experience.
Claim your business profile now and gain access to all features and respond to customer reviews.
GMC vehicles have power to get the job done. View the professional grade lineup of trucks, SUVs, crossovers, and vans.