Review Time
Whatever you do DO NOT BUY A GMC UNDER ANY CIRCUMSTANCE. They come with faulty safety sensors which could kill someone. They allow managers of their dealerships to lie and rip off clients. They allow men like Kevin David to treat women poorly and threaten them if they leave an honest review. So steer clear of this company and all their dealerships
GMC Canada doesn’t care about business ethics and standards. They allow each dealership to make up dealer fees without any oversight. In other words, each dealership can establish their own practices without any accountability. Just be aware..
I purchased a 2025 Yukon Denali xl received 250 dollars toward merchandise.i wanted to purchase weather tech mats at dealership but they weren't in stock.i purchased my vehicle over a hour from my home .so do to free oil changes I would check on it when car was serviced.the voucher was not there.1 was told it had been added back but was not.after several attempts trying to reach customer service.i finally was able to talk with someone and now I was told that the voucher was expired. Very disappointed that gmc would not put weather tech mats in my vehicle for the price I paid for it.its the little things that matter to me no customer service
Whatever you do DO NOT BUY A GMC UNDER ANY CIRCUMSTANCE. They come with faulty safety sensors which could kill someone. They allow managers of their dealerships to lie and rip off clients. They allow men like Kevin David to treat women poorly and threaten them if they leave an honest review. So steer clear of this company and all their dealerships
We have a 2023, 2500 diesel truck with 1500 miles on it- a work truck not used often. Yesterday while away from home we had a sudden shuddering of the brake pedal and truck.the dealership in Gainesville ga (Hardiman’s) states 2 to 2 1/2 wait time for working on the truck with no rental car until work begun. No offer of another work truck. They really didn’t care. So the warranty with rental truck is worthless. I’ve had the same situation with a Ford. I was taken right in and given a rental until the work was done. After paying 92,000 for a truck- or ANY amount- I expect service. Ford performed. GMC didn’t. We will never buy a gmc again.
Potential buyer beware! I purchased a new GMC Sierra 15OO in 2024 and was thrilled with the vehicle initially. Unfortunately, the excitement turned to disbelief quickly. In just over a year of ownership the truck needed two major repairs with only 26,000 miles on the truck. One repair being a failed fuel pump and the other being the valve body for the transmission. Although the repairs were done under warranty, this situation is unacceptable with a new vehicle. To make matters worse, GM is aware of the valve body issue in the 10 speed transmission (check the internet for the failures across the country) and has done noting to repair, reengineer or modify the failing part. GM is simply replacing it with the exact same part with no guarantee it will not fail in another 20,000 miles. Adding to the upset, the dealership had my truck for a month waiting on the backordered part and there were 7 other Sierra’s in front of mine waiting on the valve body. Sadly, I traded my truck in once repaired for another make simply to avoid any future headaches with the Sierra. So if you are shopping for a truck, reconsider before buying a new Sierra and do some deep research on the issues.
$80,000 for a truck and the junk batteries are bad less than 1yr in. GM Won’t replace due to mileage as if mileage makes a battery go bad. $562 for batteries less than 1yr old. You can’t even buy a battery with less than a 3 yr warranty most are 7 or 8 yrs warranty and when you do they don’t go off of mileage for the warranty. Warranty on a battery never goes off of mileage and always goes by months or years of warranty. Was told if I put 36,000 miles in two months nothing is covered. Meaning they wouldn’t even replace my batteries if they were only 2 months old because of mileage. Clearly by all these reviews I just read GM does not care about their customers. Apparently you can’t even have confidence in a GM battery to make it a year. What a joke. I will never put a Gm vehicle in my fleet again. I paid cash for my truck. You just lost a cash customer. Keep your garbage from here on out
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