This is for a GMC Dealer, Simmons Rockwell GMC, in Big Flats, NYMy experience was the single worst car purchase experience I have ever had. I spent over six hours at the dealership after an amazing test drive of a 2022 Chevy Silverado. The drive started at around 11.30 am and lasted an hour or so. I picked up my seven-year-old daughter who was angry that I was getting rid of "snowy" our 2018 Chevy Colorado. After 5 minutes in "silver" which she named for the silver color she was sold. She was most impressed that she could stand up in the back seat without her head touching the inside roof. She was also impressed with "silver's" zoomies meaning that the truck was fast as hell. I have never driven a truck with so much power and performance. All out of a 4 cylinder turbo. Anyhow, I wanted the truck, it sold itself. My salesperson was Shawn, last name withheld to protect his ass-wholeness. He was engaged with another customer when I came back so I waited an hour or so for him. He started "multi-tasking" me and the other customer and started someone looking at my trade. I was expecting around 22k for my 2018 Colorado with 65K miles on it. Nope. 18k, firm after much complaining. I offered another 10k down payment. Time to pull the credit report, all of them, with 10 lenders. Ally Bank bit hard and wanted my business - the offer, 8.75% rate, 72 months, 655.00 payment with warranty included at another 4k. So, time for down payment, the plan was to put $7500 on a credit card and another 2k cash. Nope, can't do that. Max $2500 on CC. New plan, 5k down. Another credit pull, another offer. 9.75% rate with 72 months and $750 per month. By now, Shawn was getting pissed. "Are you going to buy the truck or what, you are wasting my time' He started working with another customer and let me hang while I was talking to Ron who is my friend and mentor. He also happens to have been in the car biz for 33 years as a finance manager. It is now 3.30pm. They close at 4. Agreed to purchase at 655.00 payment, starting docs with Joe in finance. Wrote the check out to Simmons Rockwell for $2500 in front of Joe and Shawn. Called CarShield, they offer the same 4k warranty for 3.2k with $299.00 down and 18 110.00 payments. 200-dollar deductible with most claims. 4.00 - changed my mind about the 4k warranty, don't want it. Redo the docs and payment went down to $525.00 per month. They also dropped the interest rate to 8.75%, how nice of them. Joe is pissed off he has to redo the docs; they were all done and printed. "I am late already to be somewhere' (I really don't give a darn)4.30 - electronically signed the docs, signed over the title to "snowy", got insurance on "silver". Joe left. Did everything with his ass-wholeness. 5pm, Shawn transferred my plates, and we talked about removing my rusted in weight dist. hitch out of 'snowy"5.15pm drove off the lot in "silver", happy as a pig in mud. One problem, they did not collect my down payment.
Claim your business profile now and gain access to all features and respond to customer reviews.
GMC vehicles have power to get the job done. View the professional grade lineup of trucks, SUVs, crossovers, and vans.