Purchased an SUV through a broker out of state. At first things were going smoothly and the saleswoman was very with communicating and sending pictures or videos. Issues started when scheduling to deliver the SUV started, the trucker was very rude and mishandled the delivery date as I was away on vacation forcing my neighbors to go out of their way and assist, the dealership and broker kept blaming each other promising I would be reimbursed or given monetary benefits for my inconvenience - this was in December and I am still waiting on word of the promised wire.After I received the vehicle I asked the dealership twice and the broker regarding my license plate being told it was coming. The temporary plate expired and I was pulled over by the police for not having a plate. I was then sent a form to sign for out of state plate - I asked why this wasn't completed or requested earlier in the process to no response, 2 weeks or so after filling out the paperwork I still didn't receive the plate and was told it would be quicker if I just get it myself. Once again I was promised monetary compensation for going to DMV - which took 4 hours during work week - and paying for the plate myself. It has been over a month or 2 since and still no word on the 2nd wire that was promised. I am sure the plate fee was in my initial purchase so I likely had to pay twice. Car is great, the communication has been terrible since I made my initial deposit.
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