The most terrible, unorganized process ever. They lost my title. When I try to call, they give me the run-around and say that "the department that handles titles does not take customer phone calls." My car is currently impounded, and I can't get it out until I get my title. They told me they would fax it, and it took five days. Then, on the fifth day, they said they can't fax it and will have to mail it, and it will take 5-7 business days. A total unprofessional mess. Good luck getting decent customer service. Zero stars. The supervisor's name is Stephen and he is terrible as well. Context: I've been requesting my title for a year now.
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GM Financial provides auto loan financing through auto dealers across the US & Canada, servicing consumers and dealers with competitive financing and lease programs.