I bought a brand new 2021 Chevy Silverado Z71 back in May with 48 miles on it. And it’s been nothing but a headache less than 6 months later. A common problem in these New Silverado’s online-the lifters went completely bad the truck is no longer driveable.But there has still yet to be a “recall” because “ that’s only something the government issues. Anyhow-here we are 3 weeks later-no truck-no answers-same run around from Sam pierce-GM financial-and American Chevrolet that it’s not anyone of their responsibilities to fix the problem. No rental coverage-because” sorry there aren’t any rental cars for 2 weeks out”! no answers. We are an 8 person family with 2 full time jobs on one car and still expected to pay this months payment on a truck we haven’t even had in our possession and don’t know when we will get it back.No one wants to take responsibility and I hope this saves someone the headache to think twice before u deal with another 80 million dollar company that doesn’t care if u loose ur job because of their faulty vehicles. Couldn’t even cover a rental car when u sign an agreement to pay on a 52,000 truck. You would think if u can’t cover a rental-and ur completely without the vehicle they would atleast compensate the time it wasn’t in ur posssesion at the very least! Just sick!
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GM Financial provides auto loan financing through auto dealers across the US & Canada, servicing consumers and dealers with competitive financing and lease programs.