In January of 2020 after buying a new car we missed making 1 payment, as we never recieved a bill. As soon as we discovered that our payment was late we paid it plus the next one. I then signed up to autopay, which I feel uncomfortable with because I'm not very computer savvy. Too late. They turned us in to the credit bureau, which made our insurance go up over $1,000. I've spoken to each credit agency and written to gmfinancial. I recieved my credit reports and have never missed a payment, except for this 1 in nearly 50 years, but gmfinancial has told me that that is not good enough and that mark will remain. Don't deal with this company!
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GM Financial provides auto loan financing through auto dealers across the US & Canada, servicing consumers and dealers with competitive financing and lease programs.