Cannot wait to refinance my current loan with someone else, worst company ever. Poor customer service is the least of their problems. I was given a deferment during COVID and somewhere within my 3 year lease missed a payment, they repossessed the vehicle but told me if I pay them 3 months it would not go on my credit report, it was paid the following day. Still went on my credit report and they will not reverse it when technically I only missed 1 payment when the car was in the shop for 2 months. I was told I did not call after the 3 months so it wasn’t valid although I started to pay after the 3 months and not once was I ever contacted by GM financial they just showed up one day and took the vehicle. Now I can’t get approved for a mortgage because of them.
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GM Financial provides auto loan financing through auto dealers across the US & Canada, servicing consumers and dealers with competitive financing and lease programs.