gmfinancial.com

1.2
1.2 Based on 81 reviews

GM Financial provides auto loan financing through auto dealers across the US & Canada, servicing consumers and dealers with competitive financing and lease programs....

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Nathan Harris
Do not trust this company

Do not lease a vehicle through this company. I have leased 3 vehicles through them and thought everything was ok. The end of my last lease was during the height of COVID so I conservatively decided to not lease another vehicle immediately preferring to wait and see about doing so during recovery. I take very good care of all of my cars and had never before faced any financial penalties as lease return. Imagine my surprise when this time I found I owe a large sum of money and here is the kicker. They entice you to do business online or in their terms "paperless" but I cannot find any explanation online of why I owe them money. When you call you find that they have very limited business hours for people answering the phone. They have no real concern for customer service as evidenced by the fact that you can never get hold of anyone and even their chat feature is automated. Bottom line is if you decide not to lease another at end of term they will try to soak you for as much as they possibly can basically daring you to try and look into it.

1
Date of experience: Mar 09, 2021

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Business Details

  • GM Financial provides auto loan financing through auto dealers across the US & Canada, servicing consumers and dealers with competitive financing and lease programs.

  • language https://gmfinancial.com

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