In February 2020 gm financial took my car in the middle of night. They never sent a letter/notification of any kind informing me of their intent to come for the car. They came after only 2 months of non payment. My payments were delayed because of financial hardship but I was just about to come into the money I needed in a few days. When I got the money I had enough for the two past due payments and the repo fee. They refused to take just that. They insisted on also having the next due payment which was coming up in a few days. My car note was already high so imagine them expecting me to have the future due payment also. They absolutely refused to compromise with me over a payment that wasn’t due yet. I lost my entire car because of their greed. Since then I’ve had to rent cars and haven’t been able to be approved for another due to them putting this on my credit, let alone come up for air because I MUST have access to a vehicle to do my work everyday. I read reviews from people who’ve been A-1 customers with them and how they’ve treated them horribly. I would never have dealt with them as my finance company if I knew.
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GM Financial provides auto loan financing through auto dealers across the US & Canada, servicing consumers and dealers with competitive financing and lease programs.