Called to go over my end of lease information after requesting a 30 day extension.Called in commercial department answered by Maria from Arlington Texas call center.SUPER RUDECut me off when I was trying to explain what I had already discussed with two prior agents in the last month.EVERY TIME YOU CALL AN AGENT WILL PROVIDE INACCURATE AND DIFFERENT INFORMATION.The rep from today Maria was EXTREMELY RUDE, DOES NOT HOW TO LISTEN OR TREAT THE CUSTOMER.One of the many reasons why after three Buicks I left to get a Hyundai Palisade.If you read this do yourself a favor and look for another car If you are GM Financial, do yourself a favor and hire a customer service trainer to train your reps on how to treat the customer, provide accurate and consistent information.
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GM Financial provides auto loan financing through auto dealers across the US & Canada, servicing consumers and dealers with competitive financing and lease programs.