This company can improve by not charging customers $10 to speak to an agent then another $7.50t to apply extra payment to principal then not following through. Totally incompetence. I refinanced through a credit union for half the interest and real customer care. GM Financial is by far the worse company i have ever dealt with. Just wish I could have seen these reviews before dealing with them. Hopefully this helps the next sucker.
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GM Financial provides auto loan financing through auto dealers across the US & Canada, servicing consumers and dealers with competitive financing and lease programs.