GMFinancial is a complete sham of a company! I had great payment history for years, and my account was pulling from Autopay. One day autopay just turned off at no fault of my own and my payment went 30 days late. Of course once I realized I paid immediately, but they aggressively will report you to the credit bureaus! I begged one of their reps (Adrian) to send a deletion letter or account in good standing after paying everything including their late fees, but this company refuses to do so! I had an over 800 credit score that took a 100 point hit. They have no concept of customer service. As others have said they are rigid and will not help you in any way. I will never do business with GM again. If you are in the market for a vehicle, finance with your local bank or credit union and stay away from this company!
Claim your business profile now and gain access to all features and respond to customer reviews.
GM Financial provides auto loan financing through auto dealers across the US & Canada, servicing consumers and dealers with competitive financing and lease programs.