I am extremely frustrated with GM Financial. I’ve had nothing but issues since I started my loan with them. Despite making my monthly payment on time, as well as an extra principal payment, the extra payment did not reduce my loan balance as expected. It was applied to future payments instead, and when I contacted customer service, they didn’t provide a clear or satisfactory explanation.The customer service team was difficult to reach, and once I did get through, the answers were vague and unhelpful. This has been a frustrating experience, and I feel like I’m paying more than I should be due to mismanagement of my payments. I would not recommend GM Financial to anyone based on my experience. Their billing process and lack of transparency have left me incredibly dissatisfied.”
Claim your business profile now and gain access to all features and respond to customer reviews.
GM Financial provides auto loan financing through auto dealers across the US & Canada, servicing consumers and dealers with competitive financing and lease programs.