When trying to take my son off my policy I was told that intact insurance had to do that and the broker was unable to do this but I would be contacted as soon as this was done ; I was not contacted and I rand back to be told it still wasn’t done so I asked to make sure my son was removed and let me know ; still got no call back she finally yesterday I rang again and my son still wasn’t removed : eventually after 11 days of trying to get this sorted I was informed that my son was removed from the policy and they gave me the figure for my refund. ; I obviously and quite rightly believed that I would only pay for the period he was insured on my car but I was informed that I had to pay for the eleven days that the broker / intact insurance were Dilly dallying around : why should they pay for companies inefficiency. ; so im currently waiting for them to resolve this very clear cut issue. ; so to say im unhappy and annoyed is an understatement Brian Galway
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GMIB.ie / Gallivan Murphy Insurance Brokers - One of Irelands largest insurance brokers. We source all types of general insurance for our customers, including car, home, van and commercial business insurance.
