Even before my order was processed, I requested a cancellation to switch to the EU platform. They informed me that the item wasn't in stock and promised a refund for the tax. However, they did not respond to my emails after I received the product. Additionally, since I indicated my preference for the EU version, it seems obvious that an EU plug should have been included, but it wasn't. As a result, I faced extra tax and FedEx commission fees, and now I have to purchase a converter from US to EU plug. Moreover, since it lacks a CE certificate, I will need to buy another EU adapter for long-term use. I regret making this purchase and do not recommend it.
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GMKtec was established in 2019 as a high-tech brand focused on innovation in technology. With integrated research, development, and production, GMKtec delivers cutting-edge Mini PCs to enhance work, lifestyle, and entertainment.
Collaborating with industry leaders like Microsoft, Intel, and AMD, GMKtec is dedicated to advancing technology and improving lives, striving to create a globally competitive, first-class brand.See more
