This letting agent was a significant letdown. Upon moving into our rented house, it was filthy, save for the lounge, which had been freshly painted. The toilet seats were stained, cobwebs were everywhere, and it took a whole pack of cleaning supplies to address the windows. The oven was unusable for two months because the landlord refused to replace it. We accepted these issues without complaint and even helped with viewings during our notice period. However, the lies submitted to the deposit protection scheme were astonishing, particularly the alleged 'cleaning charge.' If you value your peace of mind, please avoid this company.
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