I have my account for over 15 years (since 2010/2011) - never had a problem. all of the sudden I got a notification that my account has been blocked and they told me to contact customer service. to no avail so far. I have important contacts etc. -thankfully I have an automatic forwarding service to another e-mail account (not with gmx) however all the new mails do not get forwarded since it has been blocked.
it was hard enough to find a contact page but not a chance to phone someone or even an (automatic) email (to the mail adress you leave for them to contatc you) that your contact form was received and that you will get an answer. I contacted them 3 times already. nothing!
I will never again trust them! I used to book flights etc. with them- what if I would need some info to get to this information.
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