Very poor service from start to finish. The engineer did not attend the first scheduled visit and made no attempt to contact me in advance. I had to chase him, only to be told he was “in the area” but couldn’t find my clearly marked address.
I then spent almost 40 minutes on the phone to GoAssist, with no apology, and was told the job couldn’t be rebooked until the engineer updated his system. The appointment was eventually rescheduled nearly two weeks later.
The same engineer attended the second visit, again without contacting me beforehand. The repair was carried out but has already failed, so the issue has returned.
Would not use again and would not recommend.
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At Go Assist we provide a one-stop solution for homeowners and landlords, offering services regarding appliances, plumbing, electrical, boilers, locksmiths and pest control.
Whether your domestic appliance is faulty, boiler has broken down, fuse box has tripped, or tap is leaking – you have come to the right place. We provide quality repairs for home breakdowns from a team of reliable, vetted engineers. We will always aim to get out to you the same day, boasting an impressive engineer response time and first-time fix rate.See more
