This is the first time I ever felt defrauded. Contacted to come fix my washing machine and they told me that they would fix everything on-site (paid about £112). I asked about parts and they say "most times, parts won't be needed". They sent one rude engineer who took a short time to assess the issues and said we needed to get some part (about £113). After about 8-10days, the engineer came again, spent fewer minutes and said they fixed the parts and it isn't working. Next, I now have to pay about £158 to get another part. I asked them, how much is a new machine that I have to pay nearly £400 to fix an old machine. I have already spent £225 without result and there is absolutely no guarantee that it would work after I pay for the new part. I feel sucked in and ripped off. If I was told the full cost of repair and parts from beginning, I wouldn't have paid for the initial parts. I felt to his it to get me committed. Classic fraudulent behaviour. I called the CC and the agent kept repeating script. I just wasted money on a service I never received successfully. Thank you so much "go defraud". May God reward you with fraud. Psm 18.
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At Go Assist we provide a one-stop solution for homeowners and landlords, offering services regarding appliances, plumbing, electrical, boilers, locksmiths and pest control.
Whether your domestic appliance is faulty, boiler has broken down, fuse box has tripped, or tap is leaking – you have come to the right place. We provide quality repairs for home breakdowns from a team of reliable, vetted engineers. We will always aim to get out to you the same day, boasting an impressive engineer response time and first-time fix rate.See more
