I started with gobank when I was an UBER driver back in 2018-2021, they were good then. However since then their customer service has gone to hell! The latest ordeal - On Nov. 27, 2024 my direct deposit was posted to my account. Almost immediately a criminal made six withdrawals. Two for $100.00, two for $50.00, and two for $25.00 totaling $350.00. This was done 359 miles away and all went to UBER cash.The minute I discovered this I rushed to an ATM and withdrew the rest of my money. All this happened within five hours. I filed a claim which they denied. I couldn't believe it, I am still waiting for a letter explaining why. I think someone at gobank is involved. I have been on the phone for hours. I get transferred several times, been cut off many times, and each different person has to verify me. I would only recommend gobank to my ex-wifes.
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Online banking with GoBank checking account. No overdraft fees, free ATM network access, free direct deposit, pay bills online, deposit checks, mobile app