gobank.com

1
1 Based on 54 reviews

Online banking with GoBank checking account. No overdraft fees, free ATM network access, free direct deposit, pay bills online, deposit checks, mobile app...

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54 Reviews

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Kimberly Sparks
I had a 13,500 balance in my checking acct with this bank. They sent me notices about opening Saving

I had a 13,500 balance in my checking acct with this bank. They sent me notices about opening Savings Vaults promising 4.45% interest compounded quarterly. I moved my funds to Savings Vaults. Then discovered after returns that did not compute to the promised interest rate I called. I was then told my interest rate was only 2%..less than half promised. Then I decided to close my acct and requested a refund check to be sent to my mailbox. Days later recieved emails requesting I.D. verification: Driver License, recent utility bill/credit card bill, etc. I sent all ID verification documents. Called today. Was disconnected three times. Now I have to wait for "approval" of ID submitted. When/if that happens another 10 or more days for my check. They are costing me INTEREST DAILY!! Plus, charging my acct $5 fee monthly!!! This is unacceptable business practice to me. DONT PUT YOUR MONEY HERE, whether its $500 or $10,000. They WILL do their best to keep it as long as possible!!!

1
Date of experience: Mar 09, 2026
Kimberly Sparks
I had a 13,500 balance in my checking…

I had a 13,500 balance in my checking acct with this bank. They sent me notices about opening Savings Vaults promising 4.45% interest compounded quarterly. I moved my funds to Savings Vaults. Then discovered after returns that did not compute to the promised interest rate I called. I was then told my interest rate was only 2%..less than half promised. Then I decided to close my acct and requested a refund check to be sent to my mailbox. Days later recieved emails requesting I.D. verification: Driver License, recent utility bill/credit card bill, etc. I sent all ID verification documents. Called today. Was disconnected three times. Now I have to wait for "approval" of ID submitted. When/if that happens another 10 or more days for my check. They are costing me INTEREST DAILY!! Plus, charging my acct $5 fee monthly!!! This is unacceptable business practice to me. DONT PUT YOUR MONEY HERE, whether its $500 or $10,000. They WILL do their best to keep it as long as possible!!!

1
Date of experience: Mar 09, 2026
Nate Doggggggg
Worst bank in the world do not put your…

Worst bank in the world do not put your money in this bank you have a 1200 a month atm withdraw amount after 1200 dollars you can not use the atm worst bank

1
Date of experience: Feb 27, 2026
Debbie Parker
Scammer GOBAMK

It’s a scam and DOGE should put all these people in jail.

1
Date of experience: Mar 01, 2025
RaYHaN23
Go2 bank is a scam there is no…

Go2 bank is a scam there is no number to contact anyone they locked me out of My account I have no access at all every thing has to be done online FBI investigation need to come in cause there is definitely fraud going on they need to bust these foreign SOB

1
Date of experience: Dec 20, 2024
Cheryl
GoBank needs to be shut down

I started with gobank when I was an UBER driver back in 2018-2021, they were good then. However since then their customer service has gone to hell! The latest ordeal - On Nov. 27, 2024 my direct deposit was posted to my account. Almost immediately a criminal made six withdrawals. Two for $100.00, two for $50.00, and two for $25.00 totaling $350.00. This was done 359 miles away and all went to UBER cash.The minute I discovered this I rushed to an ATM and withdrew the rest of my money. All this happened within five hours. I filed a claim which they denied. I couldn't believe it, I am still waiting for a letter explaining why. I think someone at gobank is involved. I have been on the phone for hours. I get transferred several times, been cut off many times, and each different person has to verify me. I would only recommend gobank to my ex-wifes.

1
Date of experience: Nov 27, 2024
Celestia Price
Refused to help!

8/2024: A criminal used GO BANK to hack into my ACORN account and steal all my money! Acorn refused to reimburse me so I am taking them to court. When I asked GO BANK to send me a letter or email confirming I do not have an account with them, and that they were unable to look up “Joe Criminal” with the last 4 digits of the account number I was able to provide, they said they would not provide anything since I am not a customer and hung up on me!!!

1
Date of experience: Aug 13, 2024
I wouldn't even given them 1

I wouldn't even given them 1, buy the site required it. They are awful. A cable Co. from the east coast stole money from my account. Obviously I live I live in MN and pay my cable Co. here in MN.

1
Date of experience: Jul 26, 2024
Perry Butler
Do not use go bank or any other acct by…

Do not use go bank or any other acct by green dot. I used them and had my card compromised 3 times. The last time 2 500 transfers were made. I contacted go bank that nite it happened. Was told it was stopped. They closed my acct but I never received anything. Not the remaining balance or the 1000 green dot bank stole from me. This was in June of 2024. Customer service won't even talk to me. Save yourself the headache and use anyone else. I have had to hire an attorney and start legal action to get anything done.

1
Date of experience: Jun 09, 2024
Lisa L.
I used Gobank for my gig delivery…

I used Gobank for my gig delivery payments and cashouts for about 2 years or more. Suddenly 4 unauthorized ATM withdrawals in 2 days total $403 plus fees occurred. I filed a complaint to get money back as well as filed a police report. Now GoBank they dont have a record of it the the $403 , they just have a recotd of $9 of fees. This just happen May 25 and 30. Discoved it on May 30 and reported it immediately. They arent going to return my money. Thats what I believe. This stuff happen to ppl and you never get it back. It appears to be a cloned card fraud because i had possension of my card and id just cashout my earning and as soon after that the tgeft occurred

1
Date of experience: May 30, 2024

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Business Details

  • Online banking with GoBank checking account. No overdraft fees, free ATM network access, free direct deposit, pay bills online, deposit checks, mobile app

  • language https://gobank.com

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