If I could give -5 stars I would. STAY AWAY FROM THIS BANK!!!! PLEASE!!!! In the past, and today also, I had to call and file a dispute, and they refused to resolve it the first time, saying that my request to file a dispute was denied, because “the merchant was able to prove that it was authorized” when I never did authorize it. This is ridiculous. Now I am wondering if I will ever get my money back from the unauthorized transaction that happened today. Call center representatives are outsourced and cannot speak English well. These people are so lazy and short staffed. Nobody ever wants to answer the phone. It is unacceptable and ridiculous that a customer does not have access to their funds until the card is in their mailbox. I am going to sue them if they don’t give me my money back.
Claim your business profile now and gain access to all features and respond to customer reviews.
Online banking with GoBank checking account. No overdraft fees, free ATM network access, free direct deposit, pay bills online, deposit checks, mobile app