To put it simply, I followed all your instructions, including visiting multiple post offices and providing necessary documentation. The courier informed me that the sender must file the damage report, aligning with EU laws. I provided proof of the empty and damaged package, yet your insistence on placing the burden on me has no legal basis. I will now escalate this issue to consumer protection.
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Cashmere is one of the world’s finest and most luxurious natural fibres, and since 1981 GOBI has been world-leading in the production of 100% pure cashmere
