I was disappointed with my experience with this company Bioverse because the Facebook advertisement did not match what I actually received. I believed I was signing up for a GLP-1 medication promotion for $39. However, after enrolling, I quickly realized that the $39 was for a membership, not the medication itself. While I understand I may have misunderstood part of the advertisement, the way it was presented felt misleading.
Shortly after signing up, the company attempted to charge my account $199 before I had even spoken with a doctor. Fortunately, the charge did not go through. When I realized this was a membership I could not use, I contacted the company immediately to request a refund. I explained that I am covered by Medicaid and already under medical care with multiple prescriptions, so the membership was unnecessary for me.
I was told that the company has a strict no-refund policy, even though I reached out right away. I also noticed that I was unable to locate the original advertisement again, which added to my concerns about how the offer was presented.
Overall, I am very unsatisfied with the experience. I recommend that others read all details very carefully before signing up, as the pricing and membership structure may not be as clear as it first appears.
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