Very poor customer service booking agents. I called and Sid answered the phone and I gave him my Id number and he kept saying it incorrectly 7 times. After he finally got it correct he kept asking me for my pick up and drop off locations several times then repeated it back incorrectly. It was a pure waste of time. I called back and he answered again so I decided to use Uber. No problems at all booking a ride with Uber. Curb has the worst agents and that Sid is one of the most ignorant people ever. He cannot simply take down simple information and he cannot distinguish between numbers and says it back incorrectly over and over again. He is losing Curb money because no one wants to book a ride with him. Get RID OF SID.
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Curb is reimagining urban mobility. Bringing Upfront Pricing to the largest nationwide network of taxis and licensed for-hire vehicles, Curb provides unparalleled transparency to riders and drivers alike. Curb is connected to over 100,000 drivers in dozens of cities across the US and UK, powering millions of taxi rides worldwide and facilitating billions of dollars in payment transactions annually through its open mobility platform.
Curb has built an innovative suite of products that provide a unified supply of taxis and licensed for-hire vehicles - the first of its kind to bring solutions for passengers, drivers, and fleet management. Their B2B services power millions of rides for transit agencies, healthcare providers, and businesses while also providing effortless payments and advertising that reaches captive audiences of millions on Taxi TV.See more