The idea and everyday use of the vehicles is acceptable. However, the communication and systems of this company are severely lacking. I've had multiple instances of being wrongly fined, only to have it resolved with an apology, and then receive the same fine again shortly after, leading to a frustrating cycle. To quote a famous playwright, 'there is something very wrong at the core of this service.' They charge excessively for their service, which feels monopolistic. I hope the relevant authorities are investigating them.
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