If I could give a negative rating, I would. They operate in a questionable manner, and I advise everyone to steer clear. I received a parking fine issued to the vehicle I rented, three days after my booking. I proved to the local council that I wasn't in control of the vehicle at the time of the incident. Yet, the service deducted a handling fee without my permission and attempted to charge me for the parking fine. Thankfully, I managed to stop them from taking that money, but I recently received a threatening email from a debt collection agency about potential damage to my credit rating. I stopped trying to reach out to them months ago, as their responses seem automated or outsourced.
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