I wouldn't even rate this with a single star if that were possible! It has been six weeks since I sent my phone to this service. I've received no communication aside from automated messages instructing me to reach out via WhatsApp, which I've done multiple times. I've also emailed, messaged on WhatsApp, and even tried to get an update through Instagram, yet have received no response whatsoever! I have proof of sending my phone, including tracking information, so there's no reason for them to ignore me. The customer service is shockingly poor. I strongly advise against using this unreliable and frustrating service.
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