Extremely dissatisfied please do not trust there online booking system!!!. I made a booking in October for over the coming festive period, accepting the price and was issued with a booking reference number etc. Now two weeks prior to my booked trip I have just been told that they cannot now fulfill my booking because the trip sits outside their licencing agreement. Feel extremely angry and let down, clearly there online app needs to be adjusted to highlight to the customer at the time of booking that the trip is outside of there parameters.
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