Had booked a taxi to go from hotel on edge of Oxford to go to a city centre venue. 10 minutes before pick up I received a missed call from them. I hadn’t heard them ring as I was in the shower. At the time of pick up I noticed the missed call and rang the number, it was Go Green cars, who then told me that they couldn’t pick up for another 2 hours as there was a lot of roadworks in the city.2 things:1) They didn’t leave a message I just happened to noticed a missed call2) The roadworks in Oxford has been going on for several weeks, when they took the booking they must’ve known about the delays. I suspect that you just over a book to cram in as many customers as possible and accept the fact that they will disappoint many customers. In which case it was too late to get another taxi I had to drive into the city. You didn’t care in the slightest. I would read the reviews here and you will see that they are not worth dealing with it is too risky!
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