I ordered a taxi for 1:15 am. I called the company 15 minutes after the booking time and they assured me that the taxi would be with me in 20 minutes. After half an hour, I called and was assured that the taxi was "just around the corner". 45 minutes after this (over 1 hour after the initial booking time) the taxi had still not arrived and I had not been contacted and was unable to get home.The company refused to give me any kind of discount and I am incredibly disappointed by this experience. I will not be using this company again.EDIT: I received an email letting me know that my booking had been cancelled but no attempt was made to contact me prior to this. I didnt think it could get any more unprofessional.
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