The interaction with the booking service is all good and seems efficient. The outbound leg fine. (Note how quick the driver is to let you know he has arrived to pick you up). Then the return…..check the app, no driver assigned….followed by lame excuse when you ring. Used this company before, never again. Just tell the truth! You are unreliable! If your excuse that another driver has broken down….. it prompts the question….your broken cars are more important than customers.
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