The slippers I received were supposed to have a supportive back, but they didn't stay up at all. I had to pull the back up with my finger. I ordered two pairs—one for myself and one for my elderly mother, thinking they would be perfect for her. Instead, I only received one pair of slippers, and they sent me a large jumper instead of the second pair I paid for. I've reached out to the service, but they haven't responded and mentioned they are very busy. This experience has been quite unsatisfactory, and I won't shop on this site again.
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