I had a horrible and unsafe experience with a travel service — I will never book with them again. After our bus broke down at 12:25 AM, we discovered a lack of maintenance. The staff was rude, refused to provide water, and wasted time trying to make passengers find their own transport. After waiting until 6 AM with no assistance, I had to pay extra to reach my destination. This was a terrifying experience, and I received no support from the company. I will not recommend them to anyone and expect a full refund for my additional expenses.
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Goibibo is the largest online hotels booking engine in India and also one of the leading air aggregator. Goibibo is also the number one ranked mobile app under the travel category. Goibibo's core value differentiator is delivery of the fastest and the most trusted user experiences, be it in terms of quickest search and booking, fastest payments, settlement and refund processes. Goibibo has grown its hotels booking volumes by 5x in 2015 over the previous year. 70% of hotel bookings take place on Goibibo's mobile app.
Goibibo is part of the ibibo Group that also owns India's No. 1 online Bus ticketing platform, redBus.in and recently launched car pooling App, "ibibo Ryde".See more