This has been the most frustrating booking experience I've ever had. After my flight was canceled, I requested a refund but received no follow-up or information regarding it. Additionally, my attempts to reach the customer support team were met with silence. I would not suggest this service to anyone.
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Goibibo is the largest online hotels booking engine in India and also one of the leading air aggregator. Goibibo is also the number one ranked mobile app under the travel category. Goibibo's core value differentiator is delivery of the fastest and the most trusted user experiences, be it in terms of quickest search and booking, fastest payments, settlement and refund processes. Goibibo has grown its hotels booking volumes by 5x in 2015 over the previous year. 70% of hotel bookings take place on Goibibo's mobile app.
Goibibo is part of the ibibo Group that also owns India's No. 1 online Bus ticketing platform, redBus.in and recently launched car pooling App, "ibibo Ryde".See more